FAQs

SHIPPING & ORDEDRS

Yes we do ship worldwide, FREE Shipping on all orders!
 
Shipping (depending on your location) usually takes from 3-15 days after we ship out your order. Please if you have an issues please contact us and our friendly staff will be here to help.
 
If you place a large order, it may be fulfilled in multiple shipments.
 
Please reach out to us on our customer support email: support@drippypets.com

 

GENERAL

DM us on Instagram or email us at support@drippypets.com with your photos and Instagram username for us to tag you.

 

PAYMENT

We accept payments by Paypal, Visa, MasterCard and American Express. We also accept Apple Pay.
 
Absolutely! We respect your privacy. Therefore we never share or sell your personal information to any third parties. Any information collected though the site is intended to be used for this transaction only. Your personal information is secured via SSL (Secure Socket Layer) Technology. Drippy Pets processes payments using the Stripe payment gateway. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification. We take security very seriously, all payments are verified by Stripe to prevent fraud.
 
Contact us as soon as possible if you wish to amend your order. We ship items out as soon as we can, so cannot guarantee any changes will be made.

 

REFUNDS AND RETURNS

Please check our returns Click here!